​Effective Date: 11-15-25

Helping Hands Animal Services (“HHAS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with us across Colorado.

By using our website or submitting information to us, you agree to the practices outlined in this policy.

1. Information We Collect

Personal Information

We may collect personal information such as:

• Name

• Email address

• Phone number

• Home or property address

• Emergency contacts

• Payment information (processed securely through third-party providers)

Pet & Farm Animal Information

To provide proper care, we may collect:

• Animal names, types, ages, routines, and behavior notes

• Feeding and medication instructions

• Veterinary details

• Care requirements for farm and ranch animals

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages viewed and time spent on our site

• Traffic sources

This helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide pet-sitting, drop-ins, farm & ranch care, and related services

• Communicate with you about bookings, changes, and updates

• Send confirmations, reminders, and service alerts

• Respond to messages, inquiries, and support needs

• Improve website experience and optimize performance

• Maintain safety, documentation, and service records

• Comply with business, insurance, and legal requirements

We do not sell your information.

3. How We Share Information

Your information may be shared only with:

• Assigned sitters and HHAS team members who need the information to perform services

• Payment processors (such as Stripe or Square)

• Veterinarians or emergency providers in urgent situations

• Legal authorities when required by law

All sitters and contractors must follow strict confidentiality practices.

4. Cookies & Tracking Technology

Our website may use cookies to:

• Improve loading speed

• Track website analytics

• Understand user behavior

• Enhance your browsing experience

You may disable cookies through your browser settings.

5. Data Security

We use secure, encrypted technologies and reasonable safeguards to protect your information from unauthorized access, misuse, or disclosure.
While no digital platform is 100% secure, we take appropriate measures to protect your data.

6. Your Rights

You may request to:

• Access your information

• Update or correct information

• Request deletion of your data

• Opt out of email communications

• Request a copy of any personal information we have stored

To make a request, please contact us at:
📧 helpinghandspetsitting@gmail.com

7. Children’s Privacy

We do not knowingly collect personal information from individuals under 18. If we discover such information, it will be deleted promptly.

8. Third-Party Links

Our website may contain links to partners or outside resources.
We are not responsible for the privacy practices of third-party websites.

9. Updates to This Policy

We may update or modify this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 helpinghandspetsitting@gmail.com
📍 Colorado, USA